

A Bit About Me
I'm excited to welcome you to my professional site! As a passionate and results-driven Data Analyst with extensive experience in extracting valuable insights from complex datasets, I pride myself in transforming raw data into easily comprehensible information that drives informed business decisions. A solid foundation in programming, statistics, and data visualization allows me to approach and tackle data problems from different angles. Let's work together to turn data into meaningful and actionable insights!
Work Experience
Quantium (Forage)
Virtual Internship
British Airways (Forage)
Virtual Internship
PwC Switzerland (Forage)
Virtual Internship
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Data Preparation and Customer Analytics: Analysis on client's transaction dataset and identification of customer purchasing behaviours to generate insights and provide commercial recommendations.
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Experimentation and Uplift testing: Identifying benchmark stores that allow you to test the impact of the trial store layouts on customer sales.
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Analytics and Commercial Application: Using analytics and insights to prepare a report for the client, the Category Manager.
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Utilized Web scraping techniques to extract and organize customer review data.
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Conducted a sentiment analysis on the data concerning customer reviews.
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Increased accessibility and usability of customer data by redesigning data visualization techniques to include statistical graphs and informational graphics.
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Created comprehensive visuals to depict consumer and agent behavior.
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Defined necessary KPI's and designed a customer retention dashboard.
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Defined relevant KPIs in hiring, promotion, performance and turnover, and created comprehensive visualisations to give insight on gender balance in the executive suite.
